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60 Day Money-Back Guarantee
āÆAt CBDistillery™, we genuinely believe in all of our CBD products and want you to find the product that best suits your needs. We understand that everyone is different, so finding your perfect CBD product fit might take some trial. Our 60-Day Satisfaction Guarantee is in place for that exact reason. Through this guarantee, within 60 days of receiving your product, CBDistillery™ customers can try one of each of our CBD products to determine which is right for you.āÆ
Did you purchase the Gummies and find them not to be the best fit? No problem! You can swap the Gummies out for a Tincture.āÆWe only ask that you try a product for two weeks prior to requesting a credit or refund. If, after two weeks, you’re still not satisfied with your product, simply fill out our Money Back Guarantee Form. This form will help us serve you faster and get your refund processed as quickly as possible. Please note that no returns are necessary. All refunds are subject to first-time purchases of one product and only applicable within 60 days of receiving your order.āÆ
Terms & Conditions
EligibilityāÆ
āÆOur Money-Back Guarantee extends to your first purchase of each product and applies to only one of each product. If you have any questions on concerns about whether your refund request falls under our Money-Back Guarantee, please contact our Customer Service Team, who will be thrilled to assist you.
Damaged or Incorrect Products
āÆ
All CBDistillery™ products are tested for quality and are carefully inspected before shipment. Upon delivery, please check each product carefully to ensure it has not been damaged during shipping. All claims for damaged products and any remedy there for are subject to CBDistillery’s™ then published Terms and Conditions for the Sale of Goods.
Exchanges
āÆWe are not able to process exchanges currently. If you want to try a different product, please see our Money Back Guarantee.
All products carry a 60-day customer satisfaction guarantee (the “Guarantee”). We believe ināÆourāÆCBDāÆproducts and want you to find theāÆone that best suits your needs.āÆ The GuaranteeāÆwas created for that exact purpose.āÆThrough the Guarantee,āÆwithin a 60-day window of delivery of your product,āÆCBDistillery™āÆcustomers can tryāÆa new CBD productāÆtoāÆdetermine if it’s the right fit. All Money-Back Guarantee Forms are subject to strict review and refunds/credits are provided at the sole discretion of CBDistillery™. CBDistillery™ reserves the right to refuse refunds or credits, at any time, for orders that exhibit indications of fraudulent behavior.
*If you have any questions regarding our return policy, please email customersupport@thecbdistillery.com.*
