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FAQs

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Our 99% CBD Isolate is pure isolated CBD. Full Spectrum products contain additional cannabinoids besides just CBD. There is definitely a strong debate about which is "better", however, we take the position that CBD affects everyone differently so the product that would work best for you is highly dependant on your own individual needs. That's why we offer both Isolate and Full Spectrum products 🙂 Please see the test results located under Product Photos for more info on exactly which cannabinoids are present in our Full Spectrum products!

Yes! You can find test results located under Product Photos 🙂 Please take a look for further verification of potency and purity.

We DO NOT recommend vaping our Tinctures, as they are not made to be inhaled. We have Vape Products that are specially formulated to be inhaled. If you have a vape pen with a coil or one that is made for concentrates, you can vape our Isolates directly (similar to a dab).

We cannot make any claims on whether or not any of our products will show up on a drug test. Our Isolate, Terpsolate, Isolate Softgels, Capsules and Vape Pens/Carts have no detectable THC. Our Tinctures (Pet and Human), Full Spectrum Softgels, Wax, and Topicals are made with a Full Spectrum CBD Oil and contain less than 0.3%. We are not legally able to make any recommendations or guarantees regarding drug tests on THC free or Full Spectrum products. If that is a concern, we would recommend not consuming any CBD products and/or doing some further research at ProjectCBD.org, before making the decision to consume any CBD.

1 gram of isolate that is generally 998mg of CBD and to break it down a half a gram would be 499mg and .1 grams would be 98mg.

Legally, we are not able to give medical/dosage advice for our products. To that point, CBD does affect everyone differently, so the product and dosage that works best for each person, highly depends on the individual and their needs. We always recommend starting small and seeing how CBD affects you and then going from there. The following is more info on how much CBD is in each drop of each Tincture. Drops obviously vary in size but we can make a very educated guess 🙂

One full dropper is approximately 1 mL. There are approximately 20-25 drops per mL. **These are approximations and are to be used only as a general guideline** Our 150mg tincture has approximately 0.5mg in 1 drop.

Our 250mg tincture has approximately 0.84mg in 1 drop.

Our 500mg tincture has approximately 1.66mg in 1 drop.

Our 1000mg tincture has approximately 3.32mg in 1 drop.

Our 2,500mg Tincture has approximately 4.16mg in 1 drop.

Our 5,000mg Tincture has approximately 8.32mg in 1 drop

Hopefully that helps you make the dosage choice that is best for you and your needs 🙂

We do offer a constant 10% discount code for Soldiers and Veterans - 10% off every order, every time! Please email sales@thecbdistillery.com with an image of a valid ID or paperwork stating your status as well as the email you would like associated with your code and we are happy to get your personal code generated for you. We deeply appreciate your service.

All of our codes are individual use and cannot be stacked on top of another storewide sale or discount, we work hard to keep prices consistently low and we appreciate your understanding 🙂

**Please note that we ARE NOT ABLE TO SHIP PACKAGES TO BASES - if you have an address off base, please have your package shipped there**

We have qualifications that all plants must meet and are consistently tested to ensure that they meet The CBDistillery™ standards. All of our products are made from NON-GMO, PESTICIDE FREE, Industrial Hemp. It is grown outdoors under natural sunlight with organic practices, but has not been certified by the USDA.

Legally, we are unable to make dosage recommendations, but would suggest doing some further research at ProjectCBD.org. Linked is their Patient Guidance page, which has a wide array of information for using CBD, as well as recommended dosage. To that point, CBD effects everyone differently - both immediately and over time - so the product and dosage that works best for each persons needs would depend on the individual.

We are legally limited to the kind of medical or dosage advice we can give about our products, but would highly suggest doing a few things 🙂

**Please note, CBD effects everyone differently, so the product and dosage that works best for each persons needs highly depends on the individual.**

1) Our YouTube channel

2) Our #CBDMovement Blog. A few top ones you may want to check out first are: What is CBD and How Does It Work, The Emergence of CBD Oil, and Are all Molecules Created Equally?

3) We recommend doing further research on the benefits of CBD at ProjectCBD.org.​

We are happy to give you a recommendation based on how you prefer to ingest CBD. Please don't hesitate to reach out at sales@thecbdistillery.com - our main customer service portal.

We have some great resources available that explain more about The CBDistillery™ Products.

If you are curious about how to ingest our products, please visit our "How do I Use the Products" blog post, which is a comprehensive list of all our products and how to ingest them.

If you are interested in which product will work best for you, go check out our Customer Testimonials under each Product Page.

If you are wanting to know HOW to use our Products, our YouTube channel is just for you 🙂 Steel Rollin walks you step by step through How to Dab, How to use our Terpenes, more about our Full Spectrum Tinctures and more.

If you are wanting to be part of the conversation and educate yourself further on CBD topics, please visit our Blog.

Packages are shipped out of our Fulfillment center within 48 hours of your payment processing successfully. Packages are shipped out via DHL and then delivered to your shipping address by USPS.

The time it takes your package to get from our Fulfillment center to you depends on the shipping method you choose at checkout :) USPS Priority is 2-3 business days and USPS Standard is 3-7 business days. Once your package has shipped you will receive a USPS tracking number via the email associated with your order.

We offer Free Shipping on orders over $75 as a Thank You! The Free USPS Standard Shipping is the same speed as USPS Standard Shipping (3-7 days) **Please note that Free Shipping applies to orders who total $75 or over AFTER any discount code or sale price is applied** If you qualify for Free Shipping but want your package to you quicker, you have the option at checkout to upgrade to USPS Priority 2-3 day shipping for an additional cost.

The following is a list of our main products and how to ingest them. Hopefully this will give you enough information to be able to make the best choice for you and your needs 🙂

Our Isolate can be ingested by dabbing. It is also activated/decarbed, so it can be taken sublingually, orally, or mixed into a favorite recipe or your morning coffee 🙂 It comes in Powder and Slab form, they are the same product - just in different forms. We recommend Powder if you are wanting to infuse or mix it and Slab more if you are wanting to dab, vape, ect.

Our Tinctures can be taken sublingually (under the tongue) or mixed into juice or a smoothie. We carry a variety of potencies: 250mg, 500mg, 1000mg , 2500mg and 5000mg Tincture. They are made with coconut MCT oil (Carrying Oil) and a full spectrum Extracted Hemp Oil. For more info on the difference between each Tincture, see our FAQ "How Much CBD is in Each Tincture".

We also have a Pet Tincture for our four legged friends. We use organic cold pressed, hemp seed oil which is a higher cost oil compared to fractionated coconut MCT oil which we use in our human tincture. We chose to use hemp seed oil because MCT oil is known to be hard on some animal's digestion. **Please note that both our Human and Pet Tinctures are safe for both humans and pets to ingest!**

Our Capsules can be taken orally. We have a few different varieties, Full Spectrum and Isolate based for a variety of preferences 🙂

We have 2 topicals, our CBDol Salve and our CBDefine Skin Care Cream. Both contain 500mg of CBD.

Our Colorado hemp derived Terpenes are natural, solvent free, and extracted using a CO2 method. Terpenes aid in the Entourage Effect as well as enhancing the flavor profile of the compound you are dabbing. You can find more info on how to use our Terpenes here on our YouTube channel.

Our Suppositories are for rectal use or as vaginal capsule. Instructions for use: Wash hands before opening and handling suppository; gloves may be worn. To ease insertion, a light coating of water-based lubricant may be applied directly to the suppository. With the pointed end of the suppository first, carefully insert into the rectum past the sphincter muscle. Wash hands. Slippage may occur; rest for 15-20 minutes before resuming activity or having a bowel movement. There is 50mg of CBD in each suppository. They should be stored in refrigerator (at 35 – 46 degrees Fahrenheit)

Our 80% Broad Spectrum Wax is CBD, natural terpenes and combo of CBD and CBG. We recommend dabbing this one 🙂

Free Shipping is the same speed as our regular shipping 🙂 We do not offer expedited shipping. Being a small business, having one shipping method is currently what works best for us. We simply offer Free Shipping on orders over $75 as a Thank You! Hopefully as we grow, we will be able to offer more options 🙂

**please note that Free Shipping applies to orders who total $75 or over AFTER any discount code or sale price is applied**

We are actively engaged in carrying on our business and have every intention of continuing to do so. In the opinion of our legal counsel, the new DEA regulation is very unlikely to alter the way our business is regulated by the federal government

Unlike marijuana hemp contains extremely low (less than 0.3%) THC. THC is the compound in marijuana that is psychoactive.

Customers have often left testimonials that when our isolates taste like cherries. That being said, it really depends on the person as everyone has a slightly different experience.

The legality of Cannabidio) from hemp is based on a 2004 unanimous ruling by the 9th Circuit Court of Appeals, which determined that the DEA “cannot regulate naturally-occurring THC not contained within or derived from marijuana, i.e., non-psychoactive hemp is not included in Schedule I. The DEA has no authority to regulate drugs that are not scheduled..”

Hemp Extract is produced from industrial hemp that contains less than 0.3% THC on a dry weight basis, It is extracted from the stalks and stems of the plant to produce the hemp extract which contain multiple cannabinoids. The hemp plant is full of non-psychoactive cannabinoinds and less then 3% of the psychoactive cannabinoids.

During the holidays, starting Black Friday through New Years, there is a ZERO cancellation policy or last-minute changes to orders. If you need to return your order, unopened and unused, please email sales@thecbdistillery.com who will send you a return label via email. Once we have received the package back, we can then issue your refund.

Unopened and unused product can be returned within it 7 days of receiving it, please see our Returns Process below.

No RMA is needed and the customer is responsible for return shipping costs. If you have any questions about whether your product is eligible for Returns, please feel free to email us.**Please also note that we do not have a money back guarantee, as CBD does affect everyone differently. We are not able to accept back any product that has been opened or used**

Returns Process:

1) Email us at sales@thecbdistillery.com ASAP to alert us that you will be returning your UNOPENED product within the 7-day time limit and to request the Return Shipping Address.

2) Once you have shipped your product back to us – please also email the tracking number to sales@thecbdistillery so we can keep an eye out for it.

3) Once we receive your package back at our facility and can confirm it’s condition, we will then issue a refund for the unopened product and email you a confirmation. Please allow 7-10 days for the refund to post to your statement./p>

*If you have any questions regarding our return policy please email sales@thecbdistillery.com.*

All CBDistillery products purchased via retail, Your acceptance of the terms of purchase means you agree to and understand the refund policy.
The CBDistillery will only accept returns and refunds from purchases made on TheCBDistillery.com. The CBDistillery will not allow returns from a purchase made in a retail store.

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