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CBD FAQs

All About CBD

Cannabidiol (CBD) is one of the 113+ compounds found in hemp plants. It’s a non-intoxicating cannabinoid that has the ability to act on cannabinoid receptors that are part of the Endocannabinoid System (ECS).

Plant cannabinoids, also known as phytocannabinoids, bind with this system which helps regulate certain vital functions of the body, including:


  • Sleep
  • Appetite
  • Immune
  • Pleasure
  • Pain
  • Inflammation
  • And more!

When the ECS is in sync, the human body is able to achieve what is called homeostasis, which means your body is operating at optimal human performance.


Cannabis is the plant species which is then legally recognized as two different plants, marijuana and hemp. Hemp is a cannabis plant that contains less than .3% THC. Marijuana contains much higher levels of THC which is the cannabinoid that causes intoxication.

  • Full Spectrum
    • Created from hemp through full plant extraction
    • Includes all active hemp-derived cannabinoids, including <0.3% THC
    • Also contains plant terpenes, flavonoids, vitamins, minerals, plant proteins all from original hemp source
    • All compounds work together in what is known as the Entourage Effect to multiply the potential health benefits

  • Broad Spectrum
    • Created by taking Full Spectrum extract and further processing it to remove trace amounts of THC
    • Includes most active hemp-derived cannabinoids, except THC
    • Just like Full Spectrum, all compounds work together in what is known as the Entourage Effect to multiply the potential health benefits
  • Isolate
    • Created by removing all other molecules except CBD from the Full Spectrum extract
    • All that remains is a white powder that is at least 99% pure CBD with 0.0% THC

For more information on CBD and how to use CBDistillery™ products, check out our FREE Ultimate CBD User Guide.

Product FAQs


CBDistillery™ sets the standard for quality. All of our products are created using non-GMO industrial hemp grown in the U.S. using natural farming practices and are third-party tested to ensure quality and consistency.

We believe people have the right to total transparency from a health and wellness company, so we provide easy access to all batch results on our website that can be accessed by scanning the QR code on each of our products. All CBDistillery™ products are U.S. Hemp Authority-certified.


Regardless of product innovation or changes in the industry, we are dedicated to producing the CBD products consumers can trust, our 19K+ verified 5-star customer reviews prove that we are a valued, trusted company setting the standard for the CBD industry.

Individual results vary and serving depends on a variety of factors. We recommend starting with 5-10 mg of CBD, waiting 3-4 hours, and increasing as necessary to achieve desired effects.

We provide the CBD content for each product and serving on the label of all products. You can also find serving information on our website.

According to survey results, 77% of our customers are on a daily regimen with the majority taking approximately 10-40mg of CBD daily.

The recommended daily serving of CBD is 30-60mg, but please remember individual results may vary and you may require a different serving size depending on a multitude of factors. For best results, it is recommended that you start with 5-10 mg of CBD, wait 3-4 hours, and increase as necessary to achieve desired effects. For individual recommendations on CBD servings size, check with your physician or healthcare provider.

CBD Oil Tinctures

  • Simply take your desired serving size and hold under the tongue for 10-20 seconds before swallowing.
  • Get creative and add CBD oil to your favorite drinks! Adjust as needed.

CBD Isolates

  • Add your desired serving size of CBD Isolate to personal care products, food, or beverages. Mix until dissolved

CBD Gummies

  • Convenient and portable, you can take your CBDistillery™ CBD Gummies on the go wherever the day takes you. Simply chew and enjoy!

CBD Nighttime Gummies

  • We recommend taking our CBD PM Gummies before bedtime. PM Gummies are specially formulated with 1.5mg of melatonin per gummy to help promote a restful night’s sleep.

CBD Capsules & Softgels

  • Pop and go! Simply take with water and swallow like you would with any other supplement. Adjust serving size as needed.

CBD Topicals

  • Bring the benefits of CBD straight to your skin. Apply a liberal amount of product to desired area.

CBD Vapes

  • CBDistillery™ Disposable Vapes are ready to use right out of the box. Simply inhale and enjoy as needed throughout the day.
    
Safely discard when the disposable vape pen is depleted of CBD vape liquid.

CBD Pet Tinctures

  • Give desired serving to your pet or add it to their food or water!

Yes, all CBDistillery™ products are third-party tested to ensure quality and consistency.

We believe people have the right to total transparency from a health and wellness company, so we provide easy access to all batch results on our website that can be accessed by scanning the QR code on each of our products. All CBDistillery™ products are U.S. Hemp Authority-certified.

Tinctures

We offer a wide variety of CBD tinctures so that you can find the one to best suit your needs. Each CBDistillery™ tincture is labeled according to its CBD content per serving (1 mL) as well as per bottle (30 mL). Please find a complete listing of CBD content for each tincture below.

Full Spectrum Tinctures:

5000 mg per bottle = 167 mg per serving
2500 mg per bottle = 83 mg per serving
1000 mg per bottle = 33 mg per serving
500 mg per bottle = 17 mg per serving
250mg per bottle = 8 mg per serving

Isolate Tinctures:

5000 mg per bottle = 167 mg per serving
2500 mg per bottle = 83 mg per serving
1000 mg per bottle = 33 mg per serving
500 mg per bottle = 17 mg per serving
250 mg per bottle = 8 mg per serving

For more information on CBD and how to use CBDistillery™ products, check out our FREE Ultimate CBD User Guide.

Isolates

CBD Crystalline Isolate Powder: 1g container = 1000mg

CBDelicious Formulation Powder: 1g container = 1000mg

Gummies

CBD Isolate Gummies: 30mg per gummy
CBD Isolate Nighttime Gummies: 30mg CBD per gummy plus 1.5mg melatonin

Topicals

CBDol Topical Salve: 500mg Total
CBDefine Skincare Cream: 500mg Total
CBD Lip Balm: 25mg Total

Capsules

Full Spectrum Softgels: 30mg per softgel

Full Spectrum Capsule: 25mg per capsule
Isolate Softgels: 30mg per softgel

Vapes

Disposable Vape Pens, all flavors: 200mg CBD per pen
CBD Vape Cartridges, all flavors: 200mg per cartridge

Pet Tinctures

600mg per bottle = 20mg per serving

150mg per bottle = 5mg per serving

Order FAQs

CBDistillery™ orders ship via UPS.

All packages are shipped out via UPS within 48 hours after a payment is processed. CBDistillery™ operates during normal business hours, 9am-5pm MST Monday-Friday. Our purchase policy allows 2-4 days for fulfillment to accommodate processing times during periods of higher volume.

Please note that if you order on a Friday, the order will not ship until the following Monday or Tuesday. For faster shipping, we recommend ordering at the beginning of the business week.

Once your package has shipped you will receive your UPS tracking number via the email associated with your order. Please also note that your shipping time estimate (5-7 days) begins after your order has shipped.

Please note that free shipping applies to orders $75+ or more after any discount code or sale price is applied.

Once your order has shipped, you will receive your UPS tracking number at the email address associated with your order or account. Please note that the shipping time estimate (5-7 days) begins after your order is shipped.

As a courtesy to our loyal customers, we offer free shipping for orders $75 or more after any discount code or sale price is applied. Thank you for being a part of the #CBDMOVEMENT™!

We are unable to make changes to an order after it has been processed. This helps us avoid errors in the fulfillment process, as we strive to provide the highest quality service for our customers. We appreciate your understanding.

We try to be as accommodating as possible with cancellations. Please email sales@thecbdistillery.com or connect with our Live Chat ASAP to let us know if you need to cancel an order. We will always do our best to make it happen. Please note that due to our quick turnaround on orders, cancellations are not guaranteed. If your order has already shipped, please contact our customer service to organize a return.

Return Policy:

Unopened and unused products may be returned within it 7 days of delivery. Please see our Return Process below. If you have any questions about whether your product is eligible for return, please feel free to email us at sales@cbdistillery.com.

CBDistillery™ will only accept returns and refunds from purchases made on theCBDistillery.com. CBDistillery™ cannot facilitate returns for a purchase made in a retail store.

Please also note that we do not have a money back guarantee, as CBD does affect everyone differently. We are not able to accept returns on any opened or used products. Please note the customer is responsible for return shipping costs.

Return Process:

  1. Email sales@thecbdistillery.com ASAP to alert us that you would like to return your unopened product within the 7-day time limit. A CBDistillery™ representative will confirm the return shipping address.
  2. Once you have shipped your return product, please email the tracking number to sales@thecbdistillery.com so we can track its arrival/
  3. When we receive your return, we will issue a refund and email you a confirmation. Please allow 7-10 days for the refund amount to post.

If you have any questions regarding our return policy, please email sales@thecbdistillery.com.

Your acceptance of the terms of purchase states you agree to and understand the CBDistillery™ refund policy.

We are sorry to hear that there is an issue with your order. Please contact sales@thecbdistillery.com to assist. If there is an issue with your product, i.e. damage, please send a photo of the product and a photo of your invoice to sales@thecbdistillery.com for assistance.

Unopened and unused products may be returned within it 7 days of delivery. Please see our Return Process [here].

We have a well-trained team of Customer Service Specialists that are always happy to answer any questions you may have via Live Chat or email at sales@thecbdistillery.com.

Note: At this time, we have actively chosen to use email and live chat as our main Customer Service platforms to accommodate our customers’ needs as quickly and efficiently as possible. To connect with Live Chat, click here. Our Live Chat team is available 24/7 for your convenience.

To learn more about CBD and CBDistillery™ products, check out our FREE Ultimate CBD User Guide here!

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